Terms of Service
Effective Date: March 18th, 2025
These Terms of Service ("Terms") govern your access to and use of the CustomerFinder.ai website and services (collectively, the "Service"). CustomerFinder.ai is a SaaS product provided by Sumo Group, Inc., and by using this Service, you acknowledge that you may also be subject to the terms available at https://appsumo.com/terms-of-use/ as applicable. If you do not agree to these Terms and the referenced AppSumo Terms of Use, you must not access or use the Service.
1. Acceptance of Terms
By accessing or using CustomerFinder.ai, you confirm that you have read, understood, and agreed to these Terms. Your continued use of the Service constitutes your acceptance of any modifications to these Terms, as well as compliance with the AppSumo Terms of Use where applicable.
2. Definitions
- "CustomerFinder.ai" refers to the SaaS platform operated by Sumo Group, Inc.
- "Service" means the website and associated functionalities provided through CustomerFinder.ai.
- "User" or "You" denotes any individual or entity that accesses or uses the Service.
- "Account" means the user account created to access the Service.
- "Third-Party Data Providers" are external sources from which data is aggregated to generate business leads.
- "Content" includes all text, graphics, images, software, and data made available through the Service.
3. Eligibility and User Representations
Eligibility: You represent that you are at least 18 years old and possess the legal capacity to enter into these Terms. Accurate Information: You agree to provide current, complete, and accurate information when registering for and using the Service. Compliance: Your use of CustomerFinder.ai is subject to all applicable laws and regulations.
4. Description of the Service
CustomerFinder.ai is a SaaS product designed to assist businesses in finding and generating leads by aggregating data from various Third-Party Data Providers. While we implement industry-standard security measures to protect data, we do not guarantee the absolute accuracy, timeliness, or completeness of the third-party data or any information provided.
5. Account Registration and Security
Registration: Access to certain features of the Service requires you to register for an Account. You agree to provide accurate information and update it as necessary. Security: You are responsible for maintaining the confidentiality of your Account credentials. All activities conducted under your Account are your responsibility. Notify us immediately of any unauthorized use.
6. Payment, Subscription, and No Refund Policy
- Subscription Fees: Access to the Service may require the payment of subscription fees or other charges, which will be clearly detailed during the sign-up process.
- Billing and Renewal: Subscriptions are billed on a recurring basis in accordance with the plan selected at registration.
- No Refunds: All fees are final. Once a payment is processed, no refunds will be issued under any circumstances.
- Payment Authorization: By subscribing, you authorize us to charge your designated payment method. Failure to provide valid payment information may result in suspension or termination of your Account.
7. Use of Third-Party Data
Data Aggregation: The Service aggregates data from various Third-Party Data Providers to generate business leads. Data Disclaimer: Although we employ robust security measures, we make no warranty regarding the accuracy, reliability, or completeness of third-party data. You use such data at your own risk. Third-Party Terms: Your use of data from external providers may be subject to additional terms and conditions as provided by those third parties.
8. Prohibited Conduct
You agree not to:
- Use the Service in any way that could disrupt, damage, or overburden our systems.
- Reverse engineer, decompile, or disassemble any part of the Service.
- Engage in any unlawful or unauthorized activities.
- Transmit harmful, deceptive, or malicious content through the Service.
- Circumvent any security measures implemented on the Service.
9. User Content and Feedback
User Content: You may submit feedback, suggestions, or other materials ("User Content") to the Service. By submitting such content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, and distribute your submissions. Responsibility: You are solely responsible for ensuring that your User Content does not infringe on any intellectual property rights or violate applicable laws.
10. Intellectual Property Rights
Ownership: All intellectual property rights in the Service, including trademarks, logos, and content, are owned by Sumo Group, Inc. or its licensors. Limited License: Subject to these Terms, you are granted a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes only. Restrictions: You may not reproduce, modify, or create derivative works from any part of the Service without prior written consent.
11. Disclaimers and Limitation of Liability
No Warranties: The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Third-Party Data: We do not warrant the accuracy or reliability of data provided by Third-Party Data Providers. Your use of such data is at your own risk. Limitation of Liability: In no event will Sumo Group, Inc. be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the fees paid by you in the 12 months prior to any claim.
12. Indemnification
You agree to indemnify and hold harmless Sumo Group, Inc., its affiliates, officers, directors, and employees from any claims, damages, or losses arising out of your use of the Service or your breach of these Terms.
13. Modifications, Suspension, and Termination
Modifications: We reserve the right to modify or update these Terms at any time. Continued use of the Service constitutes your acceptance of any changes. Service Modifications: We may change, suspend, or discontinue any aspect of the Service at any time without liability. Termination: We may suspend or terminate your access if you violate these Terms. Certain provisions of these Terms will survive termination.
14. Governing Law and Dispute Resolution
Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Dispute Resolution: Any disputes arising out of these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association. The arbitration shall be conducted in English, and any award rendered may be entered in any court having jurisdiction.
15. Miscellaneous
Entire Agreement: These Terms, along with any policies referenced herein, constitute the entire agreement between you and Sumo Group, Inc. regarding your use of the Service. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect. No Waiver: The failure by Sumo Group, Inc. to enforce any right or provision of these Terms does not constitute a waiver of such right. Assignment: You may not assign these Terms or any rights under these Terms without our prior written consent. Force Majeure: We shall not be liable for any delay or failure in performance due to circumstances beyond our control.
16. Privacy
Your use of the Service is also governed by our Privacy Policy. By using CustomerFinder.ai, you consent to the collection, use, and disclosure of your information as described therein.
17. Links to Third-Party Websites
CustomerFinder.ai may contain links to third-party websites or resources. We do not control these sites and are not responsible for their content or practices. Your use of any linked website is at your own risk.
18. Sumo Group, Inc. and AppSumo Terms
CustomerFinder.ai is a product of Sumo Group, Inc. and, in addition to these Terms, your use of this Service may also be governed by the terms and conditions available at https://appsumo.com/terms-of-use/ . In any instance where these Terms conflict with the AppSumo Terms of Use, the provisions of the AppSumo Terms shall apply to the extent applicable.
19. Contact Information
For any questions or concerns regarding these Terms or the Service, please contact us at:
CustomerFinder.ai SupportEmail: support@customerfinder.ai
Address: Sumo Group, Inc. 1305 E 6TH ST APT 3 AUSTIN, TX 78702
By accessing and using CustomerFinder.ai, you confirm that you have read, understood, and agreed to be bound by these Terms of Service and the applicable AppSumo Terms of Use.